Refund policy

At Veirfoo, we are committed to providing a smooth and reliable delivery experience for every customer.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

During peak seasons, holidays, or promotional periods, processing times may be slightly extended. We will notify customers if there are any significant delays.

Please note:

  • Orders are not processed or shipped on weekends or public holidays.

  • Processing time begins after your order has been successfully placed and payment has been verified.

Shipping Time

After your order has been processed and shipped, estimated delivery times are:

United States Orders

Standard Shipping

  • Processing Time: 1–3 business days

  • Shipping Time: 5–8 business days

  • Estimated Total Delivery Time: 6–11 business days

International Orders

  • Processing Time: 1–3 business days

  • Shipping Time: 7–15 business days

  • Estimated Total Delivery Time: 8–18 business days

Please note that international shipments may experience additional delays due to customs clearance, local carrier delays, or other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to become active after shipment.

You can track your order using the tracking information provided in your shipping confirmation email.

Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee changes can be made after the order has entered the processing stage.

Veirfoo is not responsible for delays or failed deliveries caused by incorrect shipping information provided by the customer.

Delayed or Lost Packages

If your package is delayed, please first check your tracking information and contact the shipping carrier.

If your package has not arrived within 15 business days after the estimated delivery window, please contact us at:

veirfoo@outlook.com

We will investigate the shipment status and assist you with the next steps.

Customs, Duties & Taxes

For international orders, customers may be responsible for any customs duties, import taxes, or fees required by their country.

Veirfoo is not responsible for delays caused by customs clearance.

Contact Us

If you have any questions about shipping or delivery, please contact:

Email: veirfoo@outlook.com